How would I handle a difficult customer?
Technical Support Specialist Interview Questions
18,045 technical support specialist interview questions shared by candidates
What was my experience with a burgeoning IT department.
"I will have one of our French managers here speak to you for a moment."
Can you give me some examples of commands used in windows command prompt for networking and their respective functions.
Technical quiz was probably the hardest part. Questions asked for example were "Maximum length of a USB Cable" or "What is the amperage of a standard USB hub". Questions about where to find user settings in a MAC.
What were the tasks, you performed in your early posts?
A client calls and says they're having trouble connect to their database. What do you do?
Do you have customer support experience.
Why should I pick you over the others?
How would you deal with this situation: Phones buzzing, Customer contacting you via e-mail, colleagues asking questions, manager notifying you of current situations..
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