Have you ever had a difficult customer before and how did you manage this customer?
Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
what is wifi?
What is your best/worst trait?
Name a time when you went out of the way for a customer?
Are you familiar with LogMeIn or TeamViewer
Why did I apply for this position??
not a typical interview, very relaxed. One question I remember was "if you could have any super power, what would you pick? and why?"
How would you start trouble shooting with someone calling in about their internet connection.
How would you handle a difficult customer?
"What is your favorite color?"
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