Atlassian software values and latest news . some scenario based questions .
Technical Support Manager Interview Questions
420 technical support manager interview questions shared by candidates
What experience do you have in building a team from scratch?
How would you handle a difficult customer Tell me about a time you did something that wasn't your job?
Nothing out of the box. All questions were related to my previous experiences of handling, reacting, and managing certian things.
What are the most important performance targets and objectives besides customer satisfaction and loyalty? How do you manage a difficult employee who is technically very good and experienced? What are your career objectives?
Would you be willing to work 24/7?
They asked a handful of situational questions, but mostly they wanted to hear about my experience and how things were handled at my previous company.
How would you react in difficult situation/escalation?
What was ethical decision you faced?
What metrics do you measure?
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