Discussed the beginning salary - it was acceptable, but quickly was able to advance to better pay.
Technical Support Interview Questions
22,176 technical support interview questions shared by candidates
Off the top of your head, without any training at all, how would you get help with your Apple product?
if its either people or Tech?
Mock Customer Service Call
Do you like Star Wars?
Support management experience
Q: What is your world view like, after 15 years of IT and taking a break from it - now coming back into it?
Are you comfortable on the phone?
To try and figure out what they thinking about and you can ask them 20 questions which can lead you to the answer but they can only answer yes or no
I was asked to build an Agent and showcase it in the technical interview, to show my proficiency with quickly picking up platforms to support.
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