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Technical Support Interview Questions
33,942 technical support interview questions shared by candidates
A customer powers on their computer. The fans spin for a brief moment, then it shuts off. What steps would you take to solve this issue?
what is Vlan ?
Are you comfortable with having to be in the role for a year before you can move up
Why do you think, after being a customer support manager, you can go back to being a customer support engineer and not be both bored and annoyed?
1.how will you join two tables ?
They threaten you'll have to answer every question when you're on sales support calls. No reality check that (even if rarely) you might need to look up the question during the call and give it then or later. Oh, and all the interviews you do with product manager, CRO, etc. are worthless, since the CEO then sits on it, delays it (despite earlier interviews pleading with you to be immediately available to start) and then, behind the HR person's back, they publish the ad again -- which of course makes current candidates naturally presume that none of us are interesting enough for them to be seriously considering. They're somewhat new (but not THAT new), but that newness doesn't completely excuse their lack of professionalism. Don't let them offer you dog meat support wages for what includes coding duties. They're trying to pull a fast one.
Basic interview questions
Why do you want to be part of NetSuite?
Person A is experiencing X symptoms with Y system. How would you go about troubleshooting the source of the problem?
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