Name a time where you showed strength at your last job.
Technical Support Interview Questions
22,159 technical support interview questions shared by candidates
Tell me about a time you had a conflict at work, and how did you solve it?
1.Why do you want to work for T-Mobile? 2.Name a time you had an irate customer, what was their issue and how did you resolve it? 3.Name a time you had to receive feedback or training from a superior. What was the feedback and how did you handle it? How did you apply it to your job? 4.What kind of metrics were used by your previous employer. What did you do to make sure you were meeting or exceeding them every month? 5.What’s your biggest obstacle in regards to your success?
Don’t remember exactly what was asked but really hard technical questions having to do with computer and software.
Test about basic computer knowledge.
Citez un concept technique pour une personne n'y connaissant rien
How do you deal with frustrated customers?
Where do you see yourself in five years?
Essentially, how do you handle customers who are difficult/have trouble grasping your feedback and have you ever had a support situation in which you failed and how did you handle it?
Q. Was there any conflict in your previous job? If yes, how did you solve it?
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