Problem ticket management , service now incident
Technical Support Engineer Interview Questions
9,819 technical support engineer interview questions shared by candidates
How to Handle a difficult customer? How to handle a situation where you are not unaware of the solution
Write a Program in Apex and include SOQL queries in that ( I included apex and SOQL in my resume so they asked)
Anything technical related or process related.
Trigger and batch apex and asynchronous apex
Swap two numbers without third variable
Asked about my Strength and weakness.
Explain about Salesforce Core Values
Prepare well for all the rounds.
Why Zoom ? How did you hear about Zoom ? Why do you think you are good for this position ? Tell me about a situation where you had to deal with an angry customer or user ? What interests you most about this job? Some networking questions ? Future Goals ? Tell me about your background and how this position directly applies to your experience ? Personality questions ?
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