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Technical Support Analyst Iii Interview Questions

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4,291 technical support analyst iii interview questions shared by candidates

Problem Solving: Ds & Algo. Code Review Round: You will be provided with a small code base. You're suppose to review the entire repo and add all of your reviews in a .txt file and mail it to them. At the end of this round, if you're through, You will recieve a problem statement for which you to create a full design document. I worked on it for about a day, 1. What - Requirements 2. Who - Users 3. When - When is this used 4. How HLD, LLD, Sequence Diagram 5. Blast Radius 6. Limitations 7. Out of Scope. You should also specify the technologies you'd want to use and why. Managerial: This round is to evaluate you on 1. How do you collaborate within a team or outside the team 2. Certain scenarios that you might have faced in the past. 3. The way you enable / motivate the junior members of the team 4. How far do you go interms of customer relationships. etc. etc. VP Round: is more of a discussion on your past.
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Software Development Engineer III

Interviewed at CommerceIQ

2.9★
Oct 26, 2020

Problem Solving: Ds & Algo. Code Review Round: You will be provided with a small code base. You're suppose to review the entire repo and add all of your reviews in a .txt file and mail it to them. At the end of this round, if you're through, You will recieve a problem statement for which you to create a full design document. I worked on it for about a day, 1. What - Requirements 2. Who - Users 3. When - When is this used 4. How HLD, LLD, Sequence Diagram 5. Blast Radius 6. Limitations 7. Out of Scope. You should also specify the technologies you'd want to use and why. Managerial: This round is to evaluate you on 1. How do you collaborate within a team or outside the team 2. Certain scenarios that you might have faced in the past. 3. The way you enable / motivate the junior members of the team 4. How far do you go interms of customer relationships. etc. etc. VP Round: is more of a discussion on your past.

Describe some failure you had in the past with one customer and what you learned from that experience. What would you tell a client when the system is not working and you can’t figure out yet what is failing. What are the steps you follow for troubleshooting anything that isn’t working
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Customer Service Engineer III

Interviewed at Siemens Healthineers

4★
Dec 22, 2021

Describe some failure you had in the past with one customer and what you learned from that experience. What would you tell a client when the system is not working and you can’t figure out yet what is failing. What are the steps you follow for troubleshooting anything that isn’t working

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