What do you do if a customer is calling you really angry?
Technical Support Agent Interview Questions
437 technical support agent interview questions shared by candidates
What do you know about Ledger products?
How many languages do you speak? How would you rate you computers skills?
How to troubleshoot a Blue Screen of Death (BSOD)?
Tell me time when you had a angry customer and needed to take care of the situation?
Ridiculous questions, expecting you to know everything, probably because they’re unwilling to offer training
Trying to think of specific cases i'd had in the past was difficult because i'd been taking support calls for years and they all are kind of blurred together.
How would handle an irate customer
What would you do if you did not know the answer to a device issue?
They asked about my previous experience
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