1. Past working experience 2. About the role 3. About the company 4. What do you want? 5. Long-term goal 6. How do you describe your learning skills (strength)? 7. What you need to improve (weakness) 8. Ticket resolution 9. Why work experience you enjoy most 10. Teamwork skills 11. Worst manager 12. What’s the most important in customer service? 13. Expected salary The ideal candidate: an excited person who can ask for help and understand customer needs
How would you deal with conflicting timelines
Why you are good for the role
how can you solve 500 internal server error?
Tell me about yourself Tell me about yourself qualifications
The most difficult was kind of the standard 'how do you deal with problem clients'? question. Overall, it was a pretty easy interview.
Questions on programming languages
What kind of software you like?
Make sure you can work well with teams and also without much direction sometimes. They won't be all over you watching every move but if you are lazy you will build a reputation as such and will not be considered for advancement. Just like most places, if you work smart and offer up good ideas proactively on a consistent basis, you will build a good reputation.
How would you handle an angry customer?
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