I was presented with a Cablevision mailer and asked what different types of systems and data would be involved in the creation of the solicitation mailer and subsequent acceptance of a new customer.
Technical Analyst Interview Questions
19,854 technical analyst interview questions shared by candidates
Do you show empathy even if the customer's concern doesn't really call for empathy? For instance, customer calls in to tell you that they love your product.
There wasn't any
The most difficult thing about this position is the lack of proper training and communication. There is a lot to be desired from the training department. With all of the re-organizations within the company, they need to re-organize this department. If the training is better, which shouldnt be hard to do considering how bad it currently is, it would help things a lot.
How do you source candidates
The first question is do you have any mechanical aptitude or experience?
if u want to change your past..what will u change?
Questions regarding Network concepts, could be Windows or OSI layer
Seven OSI layers
What is your experience in customer service?
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