Most of the questions were situation based
Technical Account Manager Interview Questions
2,637 technical account manager interview questions shared by candidates
If you had a customer and he just signed a contract for minimal technical support. It's 10 minutes before technical support closes and they desperately need your help or their system crashes completely. What do you do?
The MS Account rep offers you tickets to a professional basket ball game so you can take the customer and hopefully discuss a certain project. You and the customer discuss a project while at the game and he informas that he's decided to go with a non-microsoft solution and tells you not ot say anything to the MS account rep about it. Upon returning from the game.the Account rep asked what you talked about and whether the customer has made a decision about the solution. What do you do? Do you tell the Account Rep?
Describe a situation in a former job where you handled a large scale problem.
Generic and telephone stage. Face to face it was more about my experience and experience of process related areas and scorecard management etc...
What would your ideal job be?
Basic experience questions and how I would sell to a customer
Do you have any experience with CDN ? How CDN will be working ? Client server architecture in detail. Forget about the rudder stack product and it’s features that uses technical stuff like JS and other.
Tell me the time you face backlash from team
csm vs am y diferencias
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