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Supporto Tecnico Interview Questions
119 supporto tecnico interview questions shared by candidates
Obiettivi nel mio futuro Idee sull'azienda idee sulla mia figura professionale
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How do you think about Customer Service?
The online assessment is very standard
Do you have any previous experience working in a call center?
What is the difference between sympathy and empathy and can you please give me an example of each in a sentence?
have you ever dealt with an irate customer and how did you handle it?
Are you available all the time including nights/weekends/holidays?
Why u want to work at spectrum? How will working at this job benefit you? How would u describe customer service? One strength great for this position? Tell me a time you went above a customers expectations? LOTS OF STAR QUESTIONS. Then do u have our current internet service? What’s the different cords? Do u know what’s an Ethernet cord? What does it do? What’s a modem and router do? Do u know what the blinking lights represent? What would u do if u had difficulties connecting to WiFi?
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