Using the SMART method, describe a time you had a demanding customer.
Supporto Client Interview Questions
1,813 supporto client interview questions shared by candidates
Tell us about a time you saw a peer doing something wrong.
Are you willing to travel, how much do you want to get paid, how did you help customers and co-workers, why do you want to work for ADP?
Have you ever promised a customer something you could not do? How did you deal with that?
Give an example of working under a stressful situation and how you handled it
STAR questions: "Tell me a about a time when..." Have a list of stories ready about coworker or management interaction, unhappy customers, strengths, weaknesses, proud moments/accomplishments, etc. If you have to lead with a negative story or quality, always make sure to end with a positive outcome or what you learned from it to correct in the future.
Where do you see yourself in 5 years?
How do you tell an escalated caller that you can not do something for them and you have to tell them "no"
Name a time you had to work with someone very different from you and how did you overcome those differences?
They played a test call and asked me what I would do differently.
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