Did I have previous basic knowledge of using Apple products
Support Representatives Work At Home Interview Questions
710 support representatives work at home interview questions shared by candidates
how do you stay honest
Describe a time when you had an irrate customer on the phone and what did you do to help them
Questions: - Why are you a good fit? - You’re talking with a customer and suddenly the internet goes down, what do you do ?
Would $9.00 an hour be okay? Open up three tabs in the browser.
Describe an instance in which you experienced a difficult customer, how did you handle the situation?
It was an assessment done virtually with typical screening questions. They said I could reapply in six months.
How do you handle confrontation?
Describe a situation where a customer was confused and how you handled it?
When presented with a difficult situation what did you do to resolve the problem without any help.
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