How would you deal with an angry customer
Support Representatives Work At Home Interview Questions
710 support representatives work at home interview questions shared by candidates
Basic
Have you ever provided technical support
What would your former employer say about you?
What experience did I have in handling angry customers? Was I able to multitask and handle 3 or more computer programs at once? I was asked to explain a time when I had an upset customer and what I did to calm them down? Did I have a problem working evenings, weekends, or possible holidays? How much call center experience did I have? Had I ever worked from home? If so, how long? Did I have a quiet place free from distractions where I would be able to work? Attendance is a very big deal breaker for them.
Why do you want to work from home?
Website navigation and data retrieval skill assessment
Are you comfortable typing in a fast-paced chat room environment to get the answers you need?
Why u what to work for sitel? Why do u handle irate customer ? why is best customer services ? have u worked from home before ? open USATODAY and YOUTUBE let me know the weather and four ingredients ? r u comfortable using chat while on call ? r u comfortable in sales, any shift , any day ?
Do you live in Michigan?
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