There was a question about how I would handle an irate caller.
Support Representatives Work At Home Interview Questions
710 support representatives work at home interview questions shared by candidates
Why sitel?
Tell us a little about yourself.
What port do you use to sync your phone to your computer
One question they ask is are you comfortable using an computer
Q: What can you tell me about Sitel?
How do you add an email to an iPhone
They want to know what you are doing currently, you can't be working part time or full time as their clients don't like that. So make sure you quit your job for this $9 hour position before your interview.
Do you have any customer service experience?
Tell me about a time when you had to deal with a difficult customer?
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