Describe a time when you turned a disappointed customer's day around. What is your greatest professional setback? What do you know about Lending Club? What do you do in your free time?
Support Representative Interview Questions
5,769 support representative interview questions shared by candidates
What do you like to do in your spare time?
Tell me about a time you had difficulty working with someone in a team.
How do you handle an angry or aggressive customer?
They asked me about a goal that I had had and what helped me achieve it, or if I didn't achieve it, what kept me from achieving it.
Describe a situation where you had to change your priorities?
Tell me what good customer service looks like to you
How to troubleshoot typical customer support issues
Why do you want to be in sales?
Most difficult questions presented during the interview were those of scenario based questions. Meaning how did you handle a particular situation with a user and specifically what steps did you take.
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