How to handle a customer complaint
Support Representative Interview Questions
5,770 support representative interview questions shared by candidates
Tell me about a time where you had to ask someone to do something three times and they still did not do what you asked? What did you end up doing.
Tell me about a time you went above and beyond for a customer?
About yourself and professional experience. Situation based questions
What do I do to disconnect from work.
Why are you interested in this role
none of the questions was difficult to answer
How do you deal with starting a new job? Have you ever come up with a new idea that was implemented? What is a DVR? What does URL stand for? DNS? Name some cables you hook up a cable box with. First thing you do when your own internet goes out. What would you do if internet went out while you were working at Cox? What do you think this job entails? What happens if you watch a standard definition movie on an HD set? What format do you watch movies in?
Why did you pursue this job opportunity.
Nothing hard or unexpected
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