Mix of professional background and behavioral questions.
Support Representative Interview Questions
5,771 support representative interview questions shared by candidates
How did uh deal with angry customer? and some situational and behavioural questions
Previous job experience
Describe a time when the customer was frustrated and how you dealt with them
Describe how you would handle angry cx
Prepare a view explaining a company product feature
Why do you like customer service?
What's the best customer service you've recieved?
During the phone interview, I was asked to talk about the last movie I watched (in German), which happened to be Outlander. It is a pretty ridiculous movie. So I felt rather silly talking about it on my phone interview.
Tell us about a time that you attempted to make a change and received negative feedback, how did you react and what was the ultimate outcome?
Viewing 4471 - 4480 interview questions
See Interview Questions for Similar Jobs
Sales Support RepresentativeSenior Customer Service RepresentativeCustomer Support RepresentativeCustomer Service Support RepresentativeHelp Desk RepresentativeSenior Customer Service AssociateService RepresentativeInside Sales Senior Customer Service RepresentativeSenior Customer Service SpecialistTechnical Support RepresentativeClient Support RepresentativeRetail Customer Support RepCustomer Services RepresentativeOperations Support RepresentativeTechnical Support Inside Sales Product SpecialistInside Sales And Customer Service SupportField Technical Support RepresentativePart Time Sales Support Representative