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Support Representative Interview Questions
5,771 support representative interview questions shared by candidates
What to do with difficult customers?
Relative experience
Tell me a time when you had to use team work to solve a problem.
Crazy questions about balancing a scale and other mind benders to see how well you can think quickly and resolve problems. I think it was basically designed to put you in stress mode.
Describe a time you deal with a difficult customer
Is the customer always right?
Describe a situation at work or in your personal life that was difficult and how did you go about solving it?
A client cannot print from her computer. Her neighbor can print to the printer just fine. How would you troubleshoot this?
Tell me about a time you had to deal with conflict at work
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