How you dealt with a stressful situation and what was the end result.
Support Representative Interview Questions
5,772 support representative interview questions shared by candidates
Tech support for Apple: 1.) how do you change the desktop on a mac? 2.) How much is Apple-care? 3.) how long does apple-care good for? 4.) How do you get iTunes? 5.)What browser does the mac use? 6.) If you could resolve a customer issue but break a policy/rule doing so, would you? 7.) Tell a time you went above and beyond. 8.) 3 characteristics you will bring to the company. 9.) role play: calm the customer down after she bought an iPhone 6 and couldn't set up her gmail.
What is your salary expectation? How can you handle negative persons? Do you know how to troubleshoot ? Are you flexible with shifting schedule?
Tell me about yourself, what is your experience,..thinks like those. None cares about what you know and your education since you can speak english or french
Standardfragen wie Was motiviert dich, warum Finn, warum diese Position.
How would you react/what would you do if you face an unresponsive client?
They evaluated my capacity to identify errors.
- Introduction - Tech questions, that you can browse from many websites - be cnfident.
tell me about your native
What you do when the customer is angry at the call?
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