asking me few things about my previous exp
Support Representative Interview Questions
5,772 support representative interview questions shared by candidates
Q: How do you handle a difficult customer?
Tell me about your overall experience? Please provide some further details about your working experience (KPI metrics, how to measure it etc) What is your expected salary?
They use the STAR method of interviews. Make sure to google it. This is really important to getting the jog. Kind of caught me off guard because I hadn't interviewed in so long.
They mostly wanted to know about my customer service background and not about my education that could possibly lead me to another department.
Tell me something about yourself apart from your resume.
Have you had any experience with an angry employee/customer?
Questions about my last job, my duties, and how I felt about my company? Tell me something about yourself. If I was patience about my experience with the customer service area?
Describe yourself Why do you want to join us? What do you see yourself in 5 years time?
- Tell me something about you - What do you know about the product
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