What is the ARR for your current book of business? Describe a time a client blew up over a critical issue - how did you handle the situation? If you are giving a presentation to an audience including tech support, administrative staff, your day-to-day stakeholder contacts, and C-level, whom do you aim your presentation toward?
What does good customer service look like?
What is your background in support
What do you feel qualifies you for the role? What do you bring new to the table? How would you motivate your people? How would you handle a low performer?
Tell me about a difficult customer and how you handled the situation?
Behavioural questions about strenghts and weaknesses, attitude in different situations
Why am I interested in a role.
You’ll be asked quite a few of behavioural questions. My advise would be to recall as many situations as you can before taking part in interviews and be ready to talk about examples. Remember to be yourself!
Test di logica vari, comprensione del testo, necessaria comprensione della matematica ad un livello abbastanza basilare
Tell us about a time when you put the business into risk? Tell us about a time you made a positive change to the business? They also ask you: -why Barclays? -what's our 5 values (R.I.S.E.S) -your committment and if you can fulfil the minimum 18month term -they said they work long hours and theres no such thing as a 9-to-5 working ethic in that team
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