How would I handle an underperforming employee?
Support Manager Interview Questions
2,695 support manager interview questions shared by candidates
Provide an example of a time when you made a mistake and what did you learn from it?
What changes would you make within the first 90 days?
If a contract employee can't make a scheduled shift, what would you do?
What's your experience with ITSM? (facepalm)
Wie würden sie in einer Support Situation unter Zeitdruck reagieren.
nothing difficult
Basic behavioral and knowledge questions.
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I would say the situational questions are most difficult as it will tell what kind of a leader/manager you are and how you react to different type of scenarios. It will also pick your brain to be more intuitive and imaginative.
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