Various - product knowledge, situational Apple Store...
Support Mac Interview Questions
717 support mac interview questions shared by candidates
Why do you want to work for Apple and what if anything do you like to do on with your mac?
Why are you a good fit for Apple?
What's one of the best customer service experiences you've had.
What kind of pet would you be and what is your name?
The questions were quite easy and straight forward, " Why do you want to work here"
Describe a time a customer was upset and how you turned it into a positive experience.
why apple
Why Apple?
[If you had a previous experience in retail] What was one thing you could have done better? What do you wish your manager did better? Tell me of a time where you did something that you had to get people on your side to accomplish.
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