They asked typical questions.
Support Engineer Interview Questions
22,086 support engineer interview questions shared by candidates
Just basic questions about your current job roles & responsibilities, some situation based, etc. There can't be anything technical as this role doesn't required any technical knowledge. Best for people coming for L1 support or BPO. If your coming from Production Support etc where you use Database or Scripting etc, don't come here. You lose all your skills.
What do you like to do?
Reverse a string count the no. of character in a string
Asked be to explain SAAS.
It was an approach of what i do. the common HR questions (what do you do, why do you want to leave your current job) nothing technical.
What is SIP?what is the ADPP?
Experience with SQL server, Wireshark and questions pertaining to previous employment duties.
If the database returned a response for one SQL request in 2-3sec, and next day the response to the same SQL request is returned in only 30min - how would you investigate the issue?
explain ssl handshake and the packet content in client-server hello
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