I was asked about QA process and CSAT in call centers based on my previous experience.
Support Engineer Interview Questions
22,075 support engineer interview questions shared by candidates
have you ever been worked at Microsoft partners ?
If I was working alon on weekend and I got a case I don't know how to fix and my team are offline, what I will do?
Basic networking questions, Justify statements questions, MSS, MIB v/s OID, ACL, NAT , VPN, SSL, complete process when you search a website, scenario based etc.
oops concepts , 2-3 sql quries ,linix basics ,sql questions (dlete ,drop,truncate,joins,union,unionall) 2 basic java programs
about project
My thought process when it comes to dealing with customer issues
What are your expectations carrier wise ?
What are Ransomware attacks and phishing. Can you use Wirehark?
Jira Confluence Sharepoint Zendesk and AWS cloud technology experience
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