What was your previous job like? Why did you leave? What was the most difficult thing you came across? Why should I hire you? Why I shouldn't hire you? Etc
Support Associate Interview Questions
4,750 support associate interview questions shared by candidates
Pick one topic & talk about it for like 2-3 minutes
Can you tell me about a time when you had to improve an existing process, what did you do and what were the results ?
They created a scenario in which interviewer was assumed as angry customer and I was acting as CSA in which I need to calm down the customer without loosing his trust over Amazon.
what do you know about AWS tools? do you use it? draw structure for simple website ?
Why Amazon?
If you type example.com and it doesn't open what would you do?
Assessment is very basic network question and somewhat tricky customer facing behavioral scenario. Signed NDA, but you must know basic networking and how data transferred from all layers Leadership Scenarios- I prepared 11-12 (If you are working professional then you might get those easily. Only prepare how/what you did which reflects those Amazon leadership principle). Not sure, if Amazon really using those principles within company, interview process(not steps) is broken.
Challenges faced in your life
Why do you want this job?
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