Talk about any technical role or problems you have solved.
Support Associate Interview Questions
4,752 support associate interview questions shared by candidates
WHAT DID YOU ENJOY STUDYING MOST? how can you deal with difficult customers? how can you please customers? what happens when you press amazon.com explain DHS? TRACEROUTE? WHAT WILL YOU DO WHEN YOU COMPUTER JUST SHUT DOWN? WHAT WILL YOU DO WHEN YOU PING AND PING WAS SUCCESSFUL BUT NO REPLY? DESCRIBE TCP HANDSHAKE PROCESS? HOW TO TEST TROUBLESHOOT NETWORK ISSUES?
What’s DNS and layers and Ip
What is DNS, Explain about dhcp
What is a DDOS attack and how to prevent it
What motivates you. What is the last thing you did to get out of your comfort zone
Name an Amazon leadership principle that you resonate with and why. TCP/IP Linux commands DHCP-DORA DNS
vercent test can be a little difficult for freshers as all the tests conducted are time bound. with practise and speed any graduate with good communication and speed can get through!
The questions from the HR are based on your experience, as I was a fresher she asked me the following questions. The HR seems to be a very nice lady. 1. Why amazon? 2. Where do u see yourself after certain span of time? 3. Do you have any backlogs? 4. What do you know about customer service? --- I didn't answer as I knew nothing. So to make me answer this she asked me the following. 5. What do you expect when you go to a restaurant? --- As I answered this question she asked me to relate the answer with the 4th question. and some customer scenarios. 6. How long will you stay with us?
Why do you want to work for Amazon, specifically in this role?
Viewing 3611 - 3620 interview questions
See Interview Questions for Similar Jobs
Sales Support AssociateStore Support AssociateFull Time TellerTellersWarehouse Receiving AssociateNight Stock AssociateSeller Support AssociateReceiving AssociateGuest Service AssociateStocking AssociateRetail Support AssociateClerical SecretaryWarehouse AssistantFull Time Stock AssociateOvernight Receiving AssociateBank TellersOffice AssociateService Assistant