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4,752 support associate interview questions shared by candidates

POST Multicast Windows cannot connect to server update error How to update bios on a bitlocker enabled system Firewall types DHCP and DORA Getting Faded prints Ntds error Ntfs and fat32 Partition types How many partition can we create on windows BSOD error Permission Policy Rights Apipa Do we need a default gateway What to do if a shared folder is not accessible How to recover files after virus attack What is OST and PST How to take backup in outlook
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IT Support Associate II

Interviewed at Amazon

3.5★
Jun 23, 2023

POST Multicast Windows cannot connect to server update error How to update bios on a bitlocker enabled system Firewall types DHCP and DORA Getting Faded prints Ntds error Ntfs and fat32 Partition types How many partition can we create on windows BSOD error Permission Policy Rights Apipa Do we need a default gateway What to do if a shared folder is not accessible How to recover files after virus attack What is OST and PST How to take backup in outlook

The STAR method is a structured way of answering behavioral interview questions. Behavioral interview questions usually start with "Tell me a time..." or "Give me an example..." By having you share an example from your past, Amazon interviewers hope to deduce how you might perform on the job in the future. It's reasonable to expect that if you were put in a similar situation, you would do no worse than how you performed in the past. Here are some examples of behavioral interview questions, relevant to Amazon: Customer Obsession. Walk us through a time when you helped a customer through a difficult process and what that looked like. Frugality. Tell me a time when you came up with a clever way to save money for the company.
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Technical Support Associate

Interviewed at Amazon

3.5★
Dec 5, 2022

The STAR method is a structured way of answering behavioral interview questions. Behavioral interview questions usually start with "Tell me a time..." or "Give me an example..." By having you share an example from your past, Amazon interviewers hope to deduce how you might perform on the job in the future. It's reasonable to expect that if you were put in a similar situation, you would do no worse than how you performed in the past. Here are some examples of behavioral interview questions, relevant to Amazon: Customer Obsession. Walk us through a time when you helped a customer through a difficult process and what that looked like. Frugality. Tell me a time when you came up with a clever way to save money for the company.

Normally, these were questions that could be answered based on my experiences such as projects or internships. The thing is how to answer properly in relation to Amazon Principle. But also I was asked for basic OS and Linux knowledge.
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AWS Cloud Support Associate

Interviewed at Amazon

3.5★
May 30, 2022

Normally, these were questions that could be answered based on my experiences such as projects or internships. The thing is how to answer properly in relation to Amazon Principle. But also I was asked for basic OS and Linux knowledge.

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