Support Analyst Interview Questions

5,376 support analyst interview questions shared by candidates

"Why FDM?" "Why are you leaving your firm?" "Why IT?" (the big one) "Why this specific role?/What do you know about this role?" "Do you have any questions for us?" If you are applying for a financial IT position be ready to answer business-related questions as well ("If I knew nothing about investing, how would you explain what an 'option' was to me?")
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Applications Support Analyst (Murex)

Interviewed at FDM Group

3.1
Feb 18, 2015

"Why FDM?" "Why are you leaving your firm?" "Why IT?" (the big one) "Why this specific role?/What do you know about this role?" "Do you have any questions for us?" If you are applying for a financial IT position be ready to answer business-related questions as well ("If I knew nothing about investing, how would you explain what an 'option' was to me?")

Hands on scenarios with a question to present a possible solution. I believe the interviewers were looking not just for a correct answer but also rationale behind troubleshooting steps and overall ability to approach and solve problems.
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IT Support Analyst

Interviewed at Visa Inc.

3.8
Aug 11, 2022

Hands on scenarios with a question to present a possible solution. I believe the interviewers were looking not just for a correct answer but also rationale behind troubleshooting steps and overall ability to approach and solve problems.

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