Support Analyst Interview Questions

5,376 support analyst interview questions shared by candidates

Interview took approximately 20 minutes. Interviewer sounded pushy, running against time to finish the interview. She turned off her camera, contrary to the instructions listed in the attached file sent to me to make sure that camera is operational. Questions: 1- If I contacted your manager/ former employer what would he say about you ? 2- Duties and responsibilities at your previous company? 3- What have you been doing while you were unemployed? " I thought this was stupid question since I was laid off only 2 weeks ago". I replied I am preparing for Sales Force exam. 4- My salary expectation ? I replied 60 K. 5- What are your weak points? 6- Questions about Confluence and Jira? I have used both in my previous company,details were provided. 7- Do you have questions for me ? She ended the meeting that she will write me an email by the end of the day, but she did not. I did not bother my self to write her email about the outcome of the interview.
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Tech Support Analyst

Interviewed at Paramount Commerce

4
Jan 5, 2022

Interview took approximately 20 minutes. Interviewer sounded pushy, running against time to finish the interview. She turned off her camera, contrary to the instructions listed in the attached file sent to me to make sure that camera is operational. Questions: 1- If I contacted your manager/ former employer what would he say about you ? 2- Duties and responsibilities at your previous company? 3- What have you been doing while you were unemployed? " I thought this was stupid question since I was laid off only 2 weeks ago". I replied I am preparing for Sales Force exam. 4- My salary expectation ? I replied 60 K. 5- What are your weak points? 6- Questions about Confluence and Jira? I have used both in my previous company,details were provided. 7- Do you have questions for me ? She ended the meeting that she will write me an email by the end of the day, but she did not. I did not bother my self to write her email about the outcome of the interview.

I was asked to walk through my optimization process for a paid search account, any accomplishments I was particularly proud of at my last job, and some general questions around communication skills. It was a mix of questions around technical / soft skills.
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Digital Support Analyst

Interviewed at Adswerve

3.2
Nov 17, 2017

I was asked to walk through my optimization process for a paid search account, any accomplishments I was particularly proud of at my last job, and some general questions around communication skills. It was a mix of questions around technical / soft skills.

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