In the MAC interview I was asked what attracted me to the role, what does customer service look like to you, what is the history of MAC, what can you bring to the team, give me an example of a time you gave excellent customer service, what are your strengths and weaknesses, what would you do to make sure the customer gets excellent service before leaving the store? In the store approval I was asked about my previous experience (if you have retail/customer service background they love it) how would you deal with an angry customer? describe customer service in three words? why should we employ you?
