Due to my lack of customer service/sales experience, the role play scenarios were the only difficult things for me. Be prepared to sell something or to know how to handle a situation where you would have to credit a customer.
Service Sales Representative Interview Questions
1,168 service sales representative interview questions shared by candidates
When was available to work?
Tell me about a time you had a complex situation
With your experience, why would you want to be a call centre rep
If a customer called in for services what would you ask them?
Questions were related to sales and customer service.
Tell me about yourself?
what is your immediate career plan and your long term career plan
describe success
Who is the CEO? Why RBC? Why Sales? Why investment bank and not entreprenarial career?
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