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Service Representative Interview Questions
84,672 service representative interview questions shared by candidates
Have you worked at a call center before?
Why was to prevent me from just turning around and taking another job once they trained me,
Who do you voice your concerns to about the CSR manager or branch manager ?
WHy do you want ot work for GEICO?
What precious experience do you have?
They asked me what one of my weaknesses are
Describe yourself within the following: Integrity, Smart, etc.
Name one word that comes to mind when you think of change and explain how change applies to you in your life right now.
On-site assessment consisted of 4 customer service calls. Answer the calls and resolve the issues within the allotted time. If you replay the call "points" are deducted, so it is best to get the information the first time around. After service calls are resolved, personality assessment is conducted
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