Service Desk Coordinator Interview Questions

12,911 service desk coordinator interview questions shared by candidates

1)Why do you want to work as a receptionist? 2)Why are you interested to work in Hilton group? 3)What you know about this property of Hilton? 4)How do you deal with customer complaints? 5)Where do you see yourself two years from now?
avatar

Front Desk Receptionist

Interviewed at Hilton

3.9
Mar 25, 2015

1)Why do you want to work as a receptionist? 2)Why are you interested to work in Hilton group? 3)What you know about this property of Hilton? 4)How do you deal with customer complaints? 5)Where do you see yourself two years from now?

It sounds like you are overqualified for this position? Also ridiculous scenario's for example 400 printers are delivered and they were ordered by another dept. You have 10 days to install them. How would you handle this?
avatar

Service Desk Manager

Interviewed at Cheshire Medical Center

3.2
Nov 1, 2012

It sounds like you are overqualified for this position? Also ridiculous scenario's for example 400 printers are delivered and they were ordered by another dept. You have 10 days to install them. How would you handle this?

Situational question: If you are at the front desk and there is a patient you are scheduling out, the phone is ringing, the printer is out of paper, and the fax machine is jammed how do you handle this/what order do you take care of things?
avatar

Front Desk/Admissions

Interviewed at Team Rehabilitation

4.1
Sep 13, 2017

Situational question: If you are at the front desk and there is a patient you are scheduling out, the phone is ringing, the printer is out of paper, and the fax machine is jammed how do you handle this/what order do you take care of things?

Viewing 21 - 30 interview questions

Glassdoor has 12,911 interview questions and reports from Service desk coordinator interviews. Prepare for your interview. Get hired. Love your job.