Name a time you went over and beyond for a customer?
Service Delivery Manager Interview Questions
1,004 service delivery manager interview questions shared by candidates
What are some of your flaws or challenges?
Why would I like to work with them
How to set priorities among different projects?
First round - 1. Take a online store as an example and write all the phases involved in achieving this solution. 2. Prepare estimates for the same. 3. If team members are ill and unable to attend the office, how will you maintain the project timelines? 4. What's the motivation factor for employees? Second round - 1. Explain the performance tuning steps that you will take on Java projects? 2. Why You have not worked on Spring yet? Why you didn't learn Spring till now? Its been in the market since ages. 3. Ptch.. I don't see you are up to date on skills, why? I don't know why HR will send candidates...ok, lets proceed. 4. There is an issue that client reported and what are the first 3 things that you ask team to look in to?
They questioned me on my experience but the key thing they wanted was to get someone who would be a good fit for the company.
Experience in industry and customer service
ITIL terminologies
Why are you leaving your position?
They asked questions about your family background.
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