Very few questions....asked if I worked in a call center
Service Associate Interview Questions
13,151 service associate interview questions shared by candidates
1) what is an abstract class in java? 2) Tell me about polymorphism, diff b/w overriding & overloading, coded example (just brief) 3) prime no code, palindrome string code ( you have to write a rough code & need to describe your code, she may ask conditions from your code) 4) diff b/w abstract, normal & inner class. 5) inheritance brief, why multiple Inheritance is not supportable in java and how we use it in java. 6) tell me about your academic project 7) diff b/w DBMS & RDBMS 8) what is trigger, schema in RDBMS 9) describe joining 10) or, and, nand gate etc she also asked lots of hr questions like self-intro, strength, hobby, why ece? why dxc? many questions but easy
Describe one time you worked as part of a group to get something accomplished and what your specific role was.
How would you handle a difficult customer?
Name a time you went above and beyond to help a customer.
Why did you leave your previous employer?
If a customer was yelling at you, what would you do
Can you bring positivity to the workplace and why do you think that we should hire you?
Describe a time when you dealt with an ethical situation that arose in the workplace or during your education. How did you handle the situation?
Where do you see yourself in 5 years?
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