How did you handle a stressful situation
Service Agent Interview Questions
81,391 service agent interview questions shared by candidates
How well do you deal with pressure/stress.
Why do you want to work here
Tell me how you feel about working nights and every weekend, including Saturdays and Sundays? Note: These jobs are based on seniority. The newest employees MUST work varied shifts, weekends and during outages. They will not provide you with a work shift until AFTER the 6 weeks training class. You will be tested at the end of 6 weeks training, and then they will decide if you will be placed in their call center or not.
Are you SURE that you've never committed a felony or misdemeanor?
Tell me about a time you had to make a quick decision and what was the outcome?
What is one thing you would change about yourself?
What is one thing you like about helping customers?
Why did u leave ur last job?
What experience do I have? What makes me a good fit for this job?
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