how you deal with difficult customers
Sales Agent Customer Service Representative Interview Questions
159 sales agent customer service representative interview questions shared by candidates
Tell me about yourself and how it relates to the job you’re applying for.
Do you have any sales experience? Are you available full time? Are you in school? If so, what are you studying? Are you comfortable on the phone? Can you stay focused on your job without a manger on site? Do you like the idea of being able to earn multiple bonuses doing several different tasks? Does a performance-driven job motivate you? If so, why?
Where do you see yourself in five years?
What makes you want to leave retail and go to a marketing firm?
What is your 5 year goal?
What is your strongest personality trait?
Where have I worked before?
Experience, equipment knowledge and sales training
how long you've worked in the insurance industry, types of situations typically handled, ability to close and so forth
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