Please describe a time that you had to handle a difficult or irate customer.
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Please explain the most difficult interaction on the job.......heres where you lie! Oh don't feel bad they know you're lying because they lied too.....
None. Wells Fargo interviews are mostly behavior-based (how you would react to a typical banking situation)
tell them a situation involving a good and bad customer experience
Why banking?
What was a customer service problem you encountered and how did you handle it?
Mostly sales-oriented questions. Anyone with sales experience should do fine. Anyone without sales experience but interested in sales should also do fine.
Career summary
Show me how you would sell a credit card?
Tell me about a time you dealt with a difficult customer?
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