They asked me a question regarding how I would get information from someone if I thought they were being dishonest or not telling me the whole story.
Return Agent Interview Questions
111 return agent interview questions shared by candidates
Pouvez-vous décrire vos expériences précédentes?
Please tell me about yourself
Explain a time when you helped an irate customer and defused the situation. What was the outcome?
Please explain a recent dealing with a unhappy or unsatisfied customer and tell us how you resolved the situation.
No difficult questions. But the second interview was supposed to be 2-3 hours with several people which I thought was excessive for minimum wage and 20 hours per week.
Describe a time when you went above and beyond your duties
What would you do if someone started yelling at you because you cannot return a product?
Umm I think, when you had made a mistake/miss-understood a co-worker what happened and what you do?
Why do you want to work here?
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