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Return Agent Interview Questions
111 return agent interview questions shared by candidates
If a customer was unsatisfied and asked for a refund or credit of 200 dollars+ what would you do.
how many time you called out/late in a year?
Would I accept $15 an hour, which was not the rate listed on their job posting. It's also a difference of approximately $4,000 a year.
A time you dealt with a customer and what did you do to help?
How would handle dealing with a angry customer?
If you were working here, what would you do if a customer unknowingly was charged extra for a product/service?
SQL queries- write a query to get the second most highest salary
Describe a time when you went above and beyond for your team.
tell them about a time i handled a difficult situation
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