Why do you want to work for Delta?
Reservations Sales Agent Interview Questions
993 reservations sales agent interview questions shared by candidates
A situation at work where you upsaled a client? Example of when you couldn't do what a customer wanted?
Why do you want to work for Hilton?
The most difficult job was when the leader told me to sell him something - anything. I always hate that question. I ended up telling him to give me something to sell - he chose his pen.
Nothing very unexpected or difficult. As this is a work from home position, I did have to bring in proof of my current internet connection/speed but that was fairly straightforward.
What type of hours are you willing to work?
Tell me about a time you had a difficult customer. What did was the outcome?
How would I handle a client when I didn't understand what they are asking for?i
''Can you operate a computer?'' '' Do you know anything about Ring-fencing?'' ''Can you start on Tuesday?''
Tell us about a time you had to deal with an irate customer; how did you remedy the situation?
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