A lot of questions had to do with sales scenarios, customer service scenarios, and technical computer savvy
Reservation Agent Interview Questions
670 reservation agent interview questions shared by candidates
What would you do if your internet stopped working? How do you work under minimal supervision?
Why would you be a good fit for this job?
What is good customer service?
Asked to sell a product and handle the objection
What is the most important thing during a call
How would you handle an upset guest on the phone?
Tell me about a time when a customer was upset about your company and what did you to to address the problem?
Sometimes we may not agree with policies we must follow, how do you deal with that situation?
what would you do if the computer system did not work?
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