How much experience I had?
Remote Customer Service Representative Interview Questions
455 remote customer service representative interview questions shared by candidates
It didn’t feel like they asked any questions it seemed scammy
Asked me about my background
Do you have any Call Center experience in the pass?
How do you deal with a difficult customer? Basic customer service job skills are needed.
Describe an experience with an unhappy customer/situation and how you overcame that situation?
How have you handle a situation in your past employment and what was the outcome?
Describe a time I went above and beyond to help a customer.
Behavioral type of questions, tell me about a time...
Even though they had email scripts and said to read them and practice ... nothing was mentioned. The only question was what experience did I have.
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