General background questions...tell me about your last position
Remote Customer Service Representative Interview Questions
455 remote customer service representative interview questions shared by candidates
Do you feel there is a difference between a sale and a service
Give a example of how you diffused a disgruntle client/customer
What makes me a good fit for the position I'm interviewing for.
You get a call from a customer that sees a lower energy rate from a competitor and is demanding for the same or lower rate. What would you do?
How do you relate to the core values?
If you were a supervisor what would be your attendance policy?
Tell me about a time you had a disgruntled customer and how you dealt with them, and what you did to resolve the situation?
Can you describe a time when you experienced a difficult situation at work?
basically just went over my resume twice, then ghost
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