-introduce yourself -English test -asked about my previous job -asked my graduation project
Product Support Interview Questions
2,239 product support interview questions shared by candidates
What my ticket volume and the types of issues I've handled?
What makes you interested in this role?
There's a box with a lightbulb on top of it, and a wire connecting to a button from the box. When pressed, nothing lights up on the lightbulb. What do you do to resolve it? There were a lot of questions regarding values, how you work, environment, scenarios (frustrated customer, stressed situations, technical know-how), and lastly logic puzzles.
How many people do you currently manage?
How do you keep up with ongoing changes to company products and processes especially when updates are frequent?
why do you want to work for lockheed? tell me more about yourself
Linux ===== 1. crontab 2. vi editor 3. How to give permission to file 4. Create user and group 5. How to check hostname and IP 6. Booting process 7. grep and egrep 8. how to connect one linux server from other 9. how to copy file from one server to other. sql === 1. second highest salary 2. how to take dump Puzzle ===== 1. 3 bulb and 3 switches Scenario ======= If your a amazon customer representative and got a call regarding some issue of transaction of a customer. Then what will your approach in this issue to resolve.
Descrivi una situazione particolare nella quale ti sei trovato con un cliente , e come l'hai risolta.
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