Just about my experience and if I had dealt with the situations on my case study.
Product Support Interview Questions
2,239 product support interview questions shared by candidates
If its the customer's fault but he is yelling at you...what will you do?
Q1. What is the difference between cache memory and cookies? Q2. After joining Zenoti what would be your expectations from the company for the first 30 days?
Do you have any question?
If customer is angry and is yelling at you but its his fault, what will you do? And if its company's fault, what you will do?
- My experience - What I know about the company - Why did I apply for the role - Examples of challenging situations, experience with tools and liaising with other teams
speak about your self briefly
Can you describe a time when your work is not recognized? And how did you feel?
How did you handle different attitudes of clients.
What would you do to lift the positive attitude of a number of negative feeling colleagues?
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